FAR WESTERN UNIVERSITY

Semester End Examination – 2082

Computer Applications in Management

Faculty: Management (BBA)

Full Marks: 60

Time: 3 hrs.

Group – ‘A’

Attempt all questions (6×2=12)

1. What is information technology (IT)?

2. Define programming language.

3. What is data mining?

4. What is wireless communication?

5. Define knowledge management (KM).

6. What is network security?

Group – ‘B’

Attempt any six questions (6×6=36)

7. Explain the relationship between information technology and business performance.

8. Discuss the different types of computer memory.

9. Explain the concept of data warehouse and its importance for decision making.

10. Describe guided and unguided transmission media.

11. Explain the role of social media in modern business strategies.

12. Discuss the functions and benefits of Customer Relationship Management (CRM).

13. Explain different types of information system vulnerabilities.

14. Discuss the importance of business continuity planning in information security.

Group – ‘C’

Case Analysis / Analytical Problem (1×12=12)

A company uses a database system to store employee, customer, and sales information. Managers use this data to analyze trends, forecast demand, and plan business strategies. However, the organization recently experienced a cyber attack that compromised sensitive information.

Questions:

1. Explain the importance of database systems for business decision making.

2. Suggest security measures the organization should implement to protect its information systems.